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GumballGT.Com is a registered business in the State of New Jersey.  Here at GumballGT.Com, our goal is to bring the best products to all of our customers with fast & friendly service.
   
F.A.Q.


Q: Are you still in business?

A: As a matter of fact, we are!  :)  If you wish to make sure, please feel free to contact us via email, sales@gumballgt.com.  We will return your email in and around 1 business day.

 

Q: Where are the new stuffs?

A: Due to personal reasons, a decision was made to begin process of gradually winding down this store's activity.  Instead of liquidating our inventory through a fire sale, the store will remain open and operational until we depleted our inventory.  So, no new inventory will be added.

Q: Do you ship order to destinations outside of United States?

A: Unfortunately, we do not.  The hassle is just too much for a small shop like ours to handle.  Besides, it's always much cheaper to acquire the item(s) you are looking for locally (within your country).  

 

Q: Do I have to pay sales tax?

A: GumballGT.Com is a registered business in the State of New Jersey.  We are required to collect sales tax from customers in New Jersey. 

 

Q: I just placed an order.  What I can expect from this point on?

A: Immediately after you placed your order, you will receive 2 confirmation emails (one from us, one from PayPal).  Once we receive the order notification, we will begin the process to get your order to you (enter order into our database, assign an invoice #, generate an invoice, generate a shipping label, pack the order, and deliver the package to our local FedEX location).  Once your order has been shipped, an email with tracking code will be send to you. 

 

Q: How long would it take for you to process and ship my order?

A: In most cases, we ship out order(s) within 2 business days.  We will notify customers if otherwise.

Q: Do you have -insert-an-item-name-here- in stock?

A: If the item is listed on our website with "add to cart" button, it should be in stock. We constantly compare the virtual inventory to actual stock level.  We also remove out of stock items from our virtual inventory system.  If an order contains out of stock item, we will notify the effected customer immediately.
 

Q: How to place a special bulk order (6 or more identical pieces of certain item)?

A: Please contact us via email with the specific item(s) description and quantity for more information.  Most special bulk orders take one to two weeks to ship (if desire item(s) is available).  Special bulk discount will apply.

 

If you have any other question, concern, or comment, please email us.  We will get back to you as soon as we can.  Thank you.

 
Please Check Out Our Store Policy Before You Place Your Order!

Last Updated:

01/07/2017


P.S. Please watch this space for the latest info. 



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